Preparing for
catastrophe
Scalable claims operations for
catastrophic cyber events.
The future of scalable intake, adaptive triage, and structured data collection.
An expert AI system that scales existing FNOL processes to handle catastrophic cyber events.
ACS FirstResponder is a seamless operational layer that scales existing FNOL processes, so teams can maintain control under surge conditions.
Scalable Operations
Scalable conversational AI infrastructure that integrates with existing FNOL notification processes to meet the demands of a catastrophic cyber event.
Adaptive triage
An operational layer that ingests FNOL audio and text to systematically categorise notification severity and priority, in order to direct response to those claimants most in need of support.
Structured Data
An automated FNOL sensor network that extracts structured data for further critical analysis, correlating claims notifications and mitigating risk in real time.
How it works?
AI with an operational mindset that leverages technology to both digest and respond to systemic cyber events in real time.
Operations
Realtime visibility
Coordinate a catastrophic cyber event in real time as it unfolds — volume, severity, operational velocity, and exposure signals.
- KPI overview for active notifications and open claims
- Trend views for activity and risk distribution
- Situational awareness under surge conditions
Triage
Infinite FNOL
ACS FirstResponder is scalable conversational AI infrastructure that extends and enriches existing FNOL notification processes to meet the demands of a catastrophic cyber event.
- Systematic severity and priority categorisation
- Intelligent ranking of notifications
- Designed for speed during high volume
Knowledge
Systemic Clarity
A single pane of glass to review calims notifications during a systemic event - summaries, critical facts, transcript context, and severity assessment.
- Concise notification summary
- Critical facts and stuctured data extraction
- Transcript for audit and handoff
Integration
Seamless Interoperability
Maintain continuity by connecting notifications to claims and operational work, with an audit trail you can trust.
- Consolidate notifications
- Timeline of activity and actions
- Financial and status tracking